Filter My Blog
Browse documentation

Requesting your data

Updated

Beyond the automatic erasure described in Uninstalling and your data, you can ask directly at any time, whether or not you've uninstalled, to know what's stored, correct it, or have it deleted sooner.

What you can ask for

  • A copy or summary of what's stored for your shop.
  • Correction of anything inaccurate.
  • Deletion, ahead of the automatic post-uninstall schedule.

How to ask

Use the contact form and choose the privacy or data request reason. Include your shop's .myshopify.com domain so the request can be matched to the right records. See What we collect for exactly what that amounts to, and the Privacy policy for the full legal detail, including which rights apply depending on where you're located.

Note

There's very little stored to begin with: your shop's filter configuration and, separately, the staff account details Shopify itself provides during installation (name, email, locale). No shopper-identifying data is ever collected; see What we collect.

Loading search index
to navigate to selectEsc to close