Get in touch

The form is the way to reach us. It goes straight to the person who builds the app, not to a queue.

One form, every reason

Support, bug reports, billing questions, feature requests and privacy or data requests all arrive in the same place. Pick the reason that fits and we'll route it.

Include your store domain

If it's about a specific shop, adding your .myshopify.com domain lets us look at the right configuration straight away instead of asking first.

What happens next

We reply to the address you give us, usually within a couple of business days. There's no ticket portal to sign into and no account to create.